Dr. Stephanie Lahr and Peter Durlach: The best way for patients to interact with us will be through voice technology opposed to any other UI

In this episode, Dr. Stephanie Lahr, CIO of Monument Health, and Peter Durlach, Chief Strategy Officer of Nuance Communications, discuss voice recognition technology, its demand and adoption level in the marketplace, emerging use cases, and the next stage of improvements in the technology.

According to Peter, much before COVID-19, the healthcare industry was already going through the pandemic of administrative burden resulting in clinician burnout. Nuance, through their ambient virtual assistant technology, is eliminating that burden by powering virtual consults with clinical documentation that writes itself.

Dr. Lahr states that voice recognition technology is the best way for patients to interact with their providers opposed to any other user interface. She further states that going forward the integration with the EHR and the voice recognition technology is an absolute requirement. Take a listen