Susan Lucas Collins: We are going to settle into a significant amount of our healthcare interactions being digital in the future

The Big Unlock

Jun 06 2022 | 00:26:44

00:00 / 00:26:44

Show Notes

In this episode, Susan Collins, Global Head of Healthcare at Twilio, discusses how they are making a difference in the healthcare space through their platform using a combination of intelligent communication tools and real-time data on patients. Susan talks about how messaging tools can improve patient engagement and healthcare outcomes using behavioral economics such as […]

Other Episodes

Episode 0

September 15, 2025 • 00:26:56

AI in Healthcare is an Arbitrage of Knowledge for Time

The Big Unlock · Dr. Girish N. Nadkarni, Chief AI Officer, Mount Sinai Health System In this episode, Dr. Girish N. Nadkarni, Chief AI...

Episode 0

March 08, 2021 • 00:30:44

Dr. Stephanie Lahr and Peter Durlach: The best way for patients to interact with us will be through voice technology opposed to any other UI

In this episode, Dr. Stephanie Lahr, CIO of Monument Health, and Peter Durlach, Chief Strategy Officer of Nuance Communications, discuss voice recognition technology, its...

Episode 0

April 25, 2022 • 00:32:08

Kristin Myers: The healthcare industry is moving away from point solutions

In this episode, Kristin Myers, CIO of Mount Sinai Health System, discusses topics related to the digital transformation journey at Mount Sinai – telehealth...